Refund policy
Return & Refund Policy – YAMI
Thank you for shopping with YAMI. Please read our policy carefully before placing your order.
All Sales Are Final
We do not accept returns or exchanges due to sizing, fit, or change of mind. Please ensure you review the product details and sizing information before completing your purchase.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or not what you ordered, please contact us within 7 days of delivery at [your email/contact page].
We will make it right by issuing a replacement or store credit, depending on availability. Photos and proof of issue are required.
Chargebacks & Disputes
By placing an order, you agree to our policy. If a chargeback or payment dispute is filed without contacting us first, we reserve the right to initiate a full investigation, including providing evidence of shipment, tracking, and communication records. Fraudulent disputes may result in a permanent ban from future purchases.